You can repair relationships through a good apology.
A bad apology is “I’m sorry you feel that way.”
What makes a good apology?
You need to be specific about what you are sorry for. You need to state a clear “I’m sorry for….” statement.
You should state how you understand what you did hurt the other person. Validate their feelings. Be empathetic and compassionate.
Express regret and remorse for what you did that hurt the other person. (“I regret what I did. If I could do it differently, I would.”)
Ask for forgiveness.
Sometimes there needs to be restitution to repair the broken relationship. You can ask, “What can I do to make this up to you?”